• As per AHS and Provincial Government guidelines, Masks are mandatory for all guests at all times in our building.
• Effective April 9, in-person service is not permitted indoors.
• Dining on our patios will be allowed, reservations are encouraged.
• Patio seating must be limited to a maximum of 6 people per table – individuals must be from the same household or the 2 close contacts for a person living alone.
• All guests will be notified of a 90 minute maximum patio dine-in time to accommodate for other guests.
• Contact information must be collected from one person from any all walk-in tables. This includes a “Full Name” and applicable phone number.
• One person from each table will fill out a survey of questions confirming that everyone from the group is abiding by the current AHS guidelines.
• Guests will be handed one laminated menu per every 4 guests (food on one side, beverage on the back) and Kids Menus to anyone under the age of 10 with a disposable pack of crayons.
• QR Codes for “EATS” and “DRINKS” will be on each table, also on floor decals, and in other areas of the restaurant. You can simply scan the QR Code with your smartphone camera to bring up our entire food menu, what’s on tap, cocktails, wine, etc,
• We close each location at 10:00pm, last call is at 9:30pm and Liquor service must end at 10 pm.
• Any walk-in guests on our patios must leave by 11:00pm.
• Sanitizer bottles will be placed on every table and throughout the restaurant to promote proper sanitation, and for ease of use for our guests.
• Our team will be happy to bring your paid pickup order out to your vehicle curbside.  Please inform them of you wanting this option.
• Physical barriers/windows are installed at the bar to help separate from our employees. We ask you to respect the space and division they have created.
• Please refrain on waiting inside at any time.  If you are waiting for your pickup order we ask that you please wait outside or in your vehicle and our team will call you and even bring it to you or your vehicle if desired.

For updated public health measures, please visit : https://www.alberta.ca/enhanced-public-health-measures.aspx#regions

Any questions, concerns, or comments of any kind please do not hesitate to let us know directly at rieley@cilantroandchive.ca

• Each of our employees and management conduct a pre-screening process before each and every shift through a program called “InUnison”. Employees are screened with a variety of questions, and if any answered positively, they are unable to enter the building and our management team is notified.
• All employees of Cilantro and Chive have their temperatures recorded when they arrive for their shifts. Any team members registering a temperature higher than 38C or 100.4F will be asked to leave immediately and conduct an AHS self-assessment.
• PPE (personal protective equipment / masks) are worn at all times.
• All employees will wash/sanitize their hands at minimum every 15 minutes. A timer in the kitchen and at our front host station goes off every 15 minutes as a reminder for all team members.
• If our employees do any of the things below, they are to wash and sanitize their hands
  – handling money or payment machine – touching their hair or face
  – before putting on their mask / after – handling dirty plates or glassware
• All employees are to maintain physical distancing from guests wherever possible.
• Employees are not permitted to use cell phones at any time while on shift.
• Team members are to maintain physical distance from themselves as much as possible. Sadly no physical interaction of any kind including handshakes, high-fives, hugs, etc. (this one is hard for us)
• Chairs should not be added to an existing table to increase seating capacity.
• Our front doors will be propped open to limit touch points and ease of entry for all of our guests (weather permitting)
• Many of our tables have been removed to ensure wider walking space/aisles.
• Bar stools have been completely removed, and seating at the bar prohibited.
• All of our tables are 2m apart and/or separated by a physical barrier including the backs of our booths to ensure proper physical distancing.
• Our tables all have a bottle of pump sanitizer for your convenience, please leave it on the table for the next guests after you leave.
• Menus handed to guests on single-use paper menus will be recycled after each use.
• All of our service and kitchen team will be wearing approved PPE at all times.
• Our public washrooms are cleaned and sanitized at minimum every 30 minutes which is monitored by our team. Checklists posted outside our washrooms will be signed off every time they are cleaned.
• All tables, chairs, booth seats, and barriers are sanitized and cleaned throughout the day. Including touch points like chairs, booths, seats, physical barriers and more.
• Any guests who do not follow these policies will be addressed by our team in a very positive and discreet manner, on a case-by-case basis. If a guest chooses not to abide by these policies so as to jeopardize the health and safety of our team or other guests they will be kindly asked to leave.