Reservations are not just encouraged but expected. Our restaurant is seating at 50% total capacity and many tables have been removed completely, so ensuring we can seat you when you immediately arrive would be ideal. You can book a table online through our online reservation app at
cilantroandchive.ca

• Our patio seating is walk-in only and weather permitting.
• If you would like to request the patio, you may do so in your reservation and if there is a table available at that time our team will do our best to get your group outside however this is never guaranteed.
• Groups cannot exceed 6 people (including children or babies).
• Unfortunately, we will not accommodate groups of 7+ people.
• Seating times are limited to a 90 minute maximum for all guests.
• Physical barriers/windows are installed at the bar to help separate from our employees. We ask you to respect the space and division they have created.
• We have mounted touch-less hand sanitizers for your convenience, please sanitize your hands before entering.
• Non-slip floor decals with arrows depict the direction we ask you to walk to help physical distancing. Also a floor decal showing where to stand when you enter, and another 2m back for any guests waiting behind you.
• We kindly ask that you do not approach the bar, even to look at our glorious beer fridge! We need to maintain physical distancing and clear the aisle for other guests and our staff.

• Each of our employees and management conduct a pre-screening process before each and every shift through a program called “InUnison”. Employees are screened with a variety of questions, and if any answered positively, they are unable to enter the building and our management team is notified.
• All employees of Cilantro and Chive have their temperatures recorded by the H&S Lead or Manager when they arrive for their shifts. Any team members registering a temperature higher than 38C or 100.4F will be asked to leave immediately and conduct an AHS self-assessment.
• PPE (personal protective equipment / masks) are worn at all times.
• All employees will wash/sanitize their hands at minimum every 15 minutes. A timer in the kitchen and at our front host station goes off every 15 minutes as a reminder for all team members.
• If our employees do any of the things below, they are to wash and sanitize their hands
  – handling money or payment machine – touching their hair or face
  – before putting on their mask / after – handling dirty plates or glassware
• All employees are to maintain physical distancing from guests wherever possible.
• Employees are not permitted to use cell phones at any time while on shift.
• Team members are to maintain physical distance from themselves as much as possible. Sadly no physical interaction of any kind including handshakes, high-fives, hugs, etc. (this one is hard for us)
• Chairs should not be added to an existing table to increase seating capacity.
• Our front doors will be propped open to limit touch points and ease of entry for all of our guests (weather permitting)
• Many of our tables have been removed to ensure wider walking space/aisles.
• Bar stools have been completely removed, and seating at the bar prohibited.
• All of our tables are 2m apart and/or separated by a physical barrier including the backs of our booths to ensure proper physical distancing.
• Our tables all have a bottle of pump sanitizer for your convenience, please leave it on the table for the next guests after you leave.
• Menus handed to guests on single-use paper menus will be recycled after each use.
• All of our service and kitchen team will be wearing approved PPE at all times.
• Our public washrooms are cleaned and sanitized at minimum every 30 minutes which is monitored by our team. Checklists posted outside our washrooms will be signed off every time they are cleaned.
• All tables, chairs, booth seats, and barriers are sanitized and cleaned throughout the day. Including touch points like chairs, booths, seats, physical barriers and more.
• Any guests who do not follow these policies will be addressed by our team in a very positive and discreet manner, on a case-by-case basis. If a guest chooses not to abide by these policies so as to jeopardize the health and safety of our team or other guests they will be kindly asked to leave.